Privacy Policy

Last Updated: October 26, 2023

Welcome to languish.pro. This Privacy Policy describes how languish.pro ("we," "us," or "our") collects, uses, shares, and protects your personal information when you use our website and services (collectively, the "Service"). We are committed to protecting your privacy and handling your data in an open and transparent manner.

By accessing or using languish.pro, you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.

1. Information We Collect

We collect several types of information to provide and improve our Service to you.

1.1 Information You Provide Directly

• Account Information: When you register for an account, we collect your name, email address, password, and any other details you choose to provide.
• Profile and Usage Data: Information you provide while using our language learning features, such as learning preferences, goals, progress, and content you create or submit.
• Communication Data: When you contact us for support or inquiries, we collect your email address and the contents of your message.
• Payment Information: If you purchase a subscription, our third-party payment processors collect your payment card details. We do not store full payment card information on our servers.

1.2 Information Collected Automatically

• Log and Device Data: We automatically collect information about your device and how you interact with our Service, including IP address, browser type, operating system, pages viewed, time spent on pages, and referring URLs.
• Usage Data: We collect data on your interactions with learning modules, exercises, and tools to understand your progress and improve the Service.
• Cookies and Tracking Technologies: We use cookies and similar technologies to track activity and hold certain information. Please see our dedicated Cookies section for more details.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide and Maintain the Service: To create and manage your account, authenticate you, process transactions, and deliver the core language learning functionalities.
• To Personalize Your Experience: To tailor learning paths, recommend content, and adjust the Service to your preferences and performance.
• To Communicate With You: To send you service-related announcements, administrative messages, customer support responses, and (with your consent) promotional communications about new features or offers.
• To Improve and Develop Our Service: To analyze usage trends, conduct research, and develop new features, tools, and content to enhance your learning experience.
• To Ensure Security and Prevent Fraud: To monitor and protect the security of our Service, detect and prevent fraudulent activities, and address technical issues.
• To Comply with Legal Obligations: To fulfill our legal and regulatory requirements, enforce our Terms of Service, and respond to lawful requests from public authorities.

3. Data Protection and Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:

• Encryption of data in transit using Secure Socket Layer (SSL) technology.
• Regular security assessments and vulnerability testing of our systems.
• Access controls to restrict access to personal information to authorized personnel only.
• Regular review of our data collection, storage, and processing practices.

While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and store certain information.

• Essential Cookies: Required for the operation of our Service, enabling basic functions like page navigation and access to secure areas.
• Performance/Analytics Cookies: Allow us to count visits and traffic sources to measure and improve Service performance.
• Functionality Cookies: Recognize you when you return and enable personalized features.
• Advertising Cookies: May be used by third-party advertisers to deliver relevant ads on other websites.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

5. Sharing and Disclosure of Information

We do not sell your personal information. We may share your data in the following limited circumstances:

• Service Providers: With trusted third-party vendors who perform services on our behalf (e.g., hosting, payment processing, analytics, customer support), under strict contractual data protection terms.
• Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Business Transfers: In connection with a merger, sale of company assets, financing, or acquisition of all or a portion of our business, where your information may be transferred as a business asset.
• With Your Consent: For any other purpose disclosed to you with your explicit prior consent.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access and Portability: You can request a copy of the personal data we hold about you.
• Correction: You can update or correct inaccurate or incomplete data in your account settings or by contacting us.
• Deletion: You can request the deletion of your personal data, subject to certain legal exceptions.
• Opt-Out of Marketing: You can unsubscribe from promotional emails by clicking the "unsubscribe" link in any such email.
• Cookie Controls: You can manage your cookie preferences through your browser settings.
• Account Termination: You can deactivate or delete your account directly through the Service or by contacting us.

To exercise any of these rights, please contact us using the details below. We may need to verify your identity before processing your request.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.

8. International Data Transfers